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[Okt. 2007] The Book - The PUMA Story

I just bought the new realised book 'The PUMA-Story' from the German author Rolf-Herbert Peters. Some friends asked me, if I have an appearance too? But unfortunately, I couldn't find anything.

Please find attached my PUMA certification, whereby the last 2 pages are the most interesting...(unfortunately there is no translation available - if you want to find out more, just give me a ring)

My responsible turnover was ca. 900 Mio. € which were more than 65% of the companies sales. Who is interested in the complete truth, should have a look in the book written by Dr. Kuenzel called 'Handbook Customer Satisfaction'

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Ralf Metzenmacher | Am Leinritt 9a 96049 Bamberg | Tel: +49 (0) 951 95 70 174 | eMail: info@ralf-metzenmacher.com | Impressum